Please contact our qualified support team in case of questions concerning problems with our products:

Contact: +49 7381 183 123

Products: Support-Times:
– Cutting technology (Cutter, ProNest, Matching)- Spreading technology (Compact E-Series)
– Materialhandling ( Cloth roll magazines)
Mo. – Th. 8.00am – 5.00pm
Fr. 8.00am – 2.00pm

Alternatively you can get through to us at any time by sending an e-mail to:

You will receive support free of charge in either case if:

  • You signed a hotline or maintenance contract which includes telephone support free of charge.
  • Your machine is still under warranty and you need help with technical questions or problems with that machine